Are you looking for help in relation to a social care or safeguarding matter for yourself, a loved one, or someone you are concerned about?
The following information is to help members of the public to locate appropriate support, or report concerns to the appropriate authorities in their area.
Find services that help with what matters to you
Dewis Cymru offers information and advice about your well-being and how you can improve the things that matter to you. Dewis provides information that can help you think about what matters to you and your loved ones, and information about people and services in your area that can help you with the things that matter to you.
Report Suspected Abuse or Neglect
Report a safeguarding concern about a young person up to the age of 18 years
If you’re worried about a child or young person in your family or community, please call 101.
Alternatively you can contact social services in your area. The contact information is available via the local safeguarding boards:
Cardiff and the Vale Safeguarding Children Board
CYSUR/Mid and West Wales Safeguarding Children Board
Cwm Taf Morgannwg Safeguarding Children Board
Gwent Safeguarding Children Board
North Wales Safeguarding Children Board
West Glamorgan (Western Bay) Safeguarding Board
Report a safeguarding concern about a person aged over 18 years
If you’re worried about an adult in your family or community, please call 101.
Alternatively you can contact social services in your area. The contact information is available via the local safeguarding boards:
Cardiff and the Vale Safeguarding Adults Board
CYSUR/Mid and West Wales Safeguarding Adults Board
Cwm Taf Morgannwg Safeguarding Adults Board (see right side of page)
Gwent Safeguarding Adults Board
North Wales Safeguarding Adults Board (see footer of page)
West Glamorgan Safeguarding Board
Your call can make the difference in keeping an adult or child safe
Services and social settings that usually support children and adults are not seeing people from your community in the same way as usual. You can make a big difference in keeping children and adults safe by letting services know if you think someone needs help.
Support for older people experiencing abuse or neglect
Hourglass Cymru is dedicated to calling time on the harm and abuse of older people. They support those experiencing (or at risk of) harm, as well as raising awareness and advocating effective prevention. Hourglass Cymru is part of the UK-wide organisation Hourglass, previously Action on Elder Abuse - the only charity in the UK working exclusively on challenging the abuse of older people in all its forms.
Get help and support - visit the Hourglass website
Live Fear Free - support for victims of domestic abuse
Live Fear Free is an advisory service supported by Welsh Government, providing help and advice about violence against women, domestic abuse and sexual violence.
Staying Safe Online
Get Safe Online is a service that provides information and advice to help you stay safe on the internet, and avoid crimes such as cyberbullying, stalking and other safeguarding issues, online fraud (scams), viruses and more
Visit the Get Safe Online website