Social Care Providers are playing a critical role in protecting and caring for the most at-risk citizens in our communities. These are challenging times and the leadership of social care in Wales really appreciates everything you are doing to keep people safe.

This document should be read in conjunction with the most recent advice from Public Health Wales (PHW) and Welsh Government.

The aim of this briefing is to keep providers informed of the latest updates, provide advice and respond to general enquiries.




Public Health Wales

Public Health Wales Changes to advice

This week, PHW’s advice has been updated to confirm changes to lockdown and social distancing rules in Wales.

Contact tracing has also commenced this week and it’s been advised to keep a note your activity in the event of being contacted as part of tracing.

Full statement is available here:


Joining up support and needs in response to COVID-19


A collaboration between the Research & Evaluation Division in Public Health Wales, the MRC Integrative Epidemiology Unit at the University of Bristol and the Alan Turing Institute, has mapped information on vulnerability (including data on circulating COVID-19 cases and the number of people at higher risk) and levels of citizen-led community support (identified through social media sources, self-organising communities and third sector organisations) across Wales.


The COVID Response Map Wales has been designed to help identify areas where there are more people who may be more vulnerable to COVID-19, where there is potentially less community support. Whilst the map does not capture all community support, nor does it imply that all vulnerable groups are in need of support, it can help inform the public, community groups and public sector on which areas might benefit from extra support.  It also provides the links to local community groups identified helping to raise awareness of the support available locally.


PHW would like to hear about your views on how this can be more useful, or other community mobilisation data sources which could be included. Please contact


Welsh Government

Furloughed staff – Skills for all toolkit

Welsh Government have launched a resource promoting free training for furloughed workers, giving people easy access to free, high-quality courses to build up skills, progress in work and boost job prospects.

Keep Wales Safe - At Work - Guidance for Employers and Employees


The Welsh Government is now following a cautious approach to easing the lockdown and re-opening work places. Workplace guidance for employers and employees during the coronavirus (COVID-19) pandemic has now been launched taking these latest changes into account.

Press Release – Wales' critical care for coronavirus in numbers

Critical care has played a crucial - and often life-saving - role in the treatment of people who have been seriously ill after contracting coronavirus in Wales.


Guidance - Regional coronavirus testing facilities

Wales’ testing capacity is supported by an extensive network of facilities across the country.


Press Release – Contact tracing system for Wales rolled out.

A population-wide contact tracing system is being rolled out across Wales as lockdown restrictions are eased, Health Minister Vaughan Gething has announced.

Guidance - Test, Trace, Protect: your questions

Who and how people will be tested for coronavirus.


Guidance - Contact tracing: your questions

Explains how contact tracing is being used to control the spread of coronavirus.

Written Statement: Launch of The Young Person’s Mental Health Toolkit

Joint written statement by the Minister for Education and the Minister for Health and Social Services for the launch of the Young Person’s Mental Health Toolkit -aged 11-25 years.



Young Person’s Mental Health Toolkit

Link to the Young Person’s Mental Health Toolkit on the Hwb

Supporting your employees who have informal caring responsibilities.

In Carers Week, w/c 08 June, you may wish to consider how, as an organisation, you are helping your employees who have caring responsibilities.  The Employers for Carers (EfC) website offers a wide range of resources for member organisations, to help them better support their informal carers.




Guidance -Claim for wages through the Coronavirus Job Retention Scheme

Claim for 80% of your employee’s wages plus any employer National Insurance and pension contributions, if you have put them on furlough because of coronavirus (COVID-19).

Social Care Wales

Workforce survey


Researchers from Ulster University are looking for frontline social workers, social care workers and nurses in Wales to take part in a study about the quality of health and social care workers’ working life during the Covid-19 pandemic. The findings will be published as part of a study that looks at the challenges social care and health professionals across the UK faced while working during a pandemic and how they coped with those challenges.



WeCare Wales jobs portal


Social care employers: we want to help address the staff shortages you might be facing right now. To help you find the right people to fill your vacancies and support your business, we’ve created a jobs portal that will list current social care jobs in Wales.

Post your job vacancies on Twitter and include the following details:

  • job title
  • local authority (if the role covers more than one authority, include them all)
  • brief description of the role

hashtag: #WeCareWalesJobs (you must include this).


Updates to Social Care Wales resources

The following additional sections are now available:

Updates include:

  • Dementia pages
  • Safer recruitment

New learning resources -


  • Author: ADSS Cymru & Partners
  • Date: 03/06/2020