Social Care Providers are playing a critical role in protecting and caring for the most at-risk citizens in our communities. These are challenging times and the leadership of social care in Wales really appreciates everything you are doing to keep people safe.

This document should be read in conjunction with the most recent advice from Public Health Wales (PHW) and Welsh Government.

The aim of this briefing is to keep providers informed of the latest updates, provide advice and respond to general enquiries.





ADSS Cymru

Webinar on Support for Commissioned Providers Guidance

Date: Thursday 16 July, 11am-12pm

Hosted by ADSS Cymru in association with the National Commissioning Board and Welsh Government

The Support for Commissioned Providers Guidance has evolved through the management of the COVID-19 outbreak was designed to summarise the pressures being placed on children and young people’s and adults’ social care providers in Wales arising from the pandemic and examine possible ways in which commissioners could mitigate them.

This webinar, hosted by ADSS Cymru, is an opportunity for commissioners and providers to examine the core principles and values centred at the heart of the guidance; to explore some of the technical operational advice and how that is delivered in practice; and to listen to the voice of the provider, to understand the challenges and opportunities that exist from mature, cohesive commissioning partnership arrangements, as we move to a new phase in managing the virus.

Register to attend the webinar


Link to webinar


Link to agenda

Welsh Parliament

Inquiry into the impact of the Covid-19 outbreak, and its management, on health and social care in Wales: Report 1

The Health, Social Care and Sport Committee  undertook an inquiry into the impact of the Covid-19 outbreak, and its management, on health and social care in Wales. The committee published its first report in July 2020.

Link to the report


Social Care Wales / Welsh NHS Confederation

It’s right to be optimistic about our health and social care heroes


Social Care Wales Chief Executive Sue Evans has written a blog post for the Welsh NHS Confederation website in which she shares her pride in Wales’s social care workforce and the value they demonstrated with their Covid-19 response. In the piece, she also calls for strong leadership to ensure this recognition of value leads to parity of esteem with their NHS colleagues.

Link to blog


Health and Care Research Wales

There’s still time to take part in the

Health and Care Research Wales Survey! 


We have been collecting the views and concerns of older people who use social care services and the people who support them. The aim is to develop a plan for social care research that will enable older people in Wales to live happier and more fulfilling lives. 

We would like to hear from more practitioners delivering social care and support services to people in Wales aged 65 or over. This includes 

  • People working in a care home or supported living, and community care providers
  • Social care professionals working for Local Authorities and private companies, such as care workers, social workers, occupational therapists and advocates
  • Senior managers and policy leads for social care services
  • People working in the third sector organisations and community groups, including volunteers, who give care and support to older people and unpaid carers
  • Personal assistants

The survey is anonymous and will only take 10 minutes to complete. It will close on Monday 13 July.

To take part, please go to https://www.h ealthandcarer ales/news/sett ing-prioritiesfor-socialcare-researchin-wales/


Welsh Government

Guidance on Care Home Visits for Providers

Guidance for care home providers for adults and children on how to enable safe visiting during the coronavirus pandemic.

Link to guidance


NHS 72 birthday


Health Minister has written an open letter on the eve of the 72nd birthday of the NHS, reflecting on the coronavirus pandemic in Wales.

Link to open letter

Guidance on leaving your home and seeing other people



From 6 July 2020, further relaxation of rules mean that you may:

Form an exclusive extended household with one other household, including the ability to stay in that other household overnight.

Travel beyond your local area for any purpose.


Link to guidance on leaving your home


Link to guidance on extended households


Link to extended households FAQs

Review of lockdown measures and health protection restrictions

First Minister makes a statement on the review of the lockdown measures (6th July 2020)

Link to written statement on review of lockdown measures

CAFCASS Information for children and young people about COVID-19

Guidance for young people about how coronavirus pandemic may affect court proceedings.

Link to CAFCASS Information

NHS COVID-19 Operating Framework

Operating framework to help the NHS deliver essential health services during COVID-19.

Link to NHS COVID-19 Operating Framework

Hospital Discharge Guidance

Health, social care, third and independent sector partners in Wales must follow this discharge guidance.

Link to hospital discharge guidance

Providing safer toilets for public use

Guidance for the safe management of toilets used by the public during the coronavirus pandemic.

Link to guidance on safer toilets

Life Assurance Scheme

This scheme was announced by the Minister for Health and Social services in April.

This scheme is now open and provides a payment of £60,000 to the beneficiaries of health and social care staff whose death is attributable to Coronavirus and their employment.

Full details of eligibility and how claims can be made are available via the link attached.

Link to statement


Link to guidance



Easy Read Guidance - Shielding advice

Deputy Chief Medical Officer for Wales has issued an update on shielding advice, this can be found in the easy read format.

'Shielding advice for Wales until 16 August 2020' easy read

Easy Read Guidance - What happens when you get a test for coronavirus

Easy read explanation of when to get tested and what the NHS will ask if you test positive.


'What happens when you get a test for coronavirus' easy read


Easy Read Guidance - Testing for Coronavirus: For people leaving hospital and going into care

An easy read version of how health and care systems and providers should change their discharging arrangements and the provision of community support during the coronavirus situation.


'Testing for coronavirus: For people leaving hospital and going into a care home or supported living' easy read (PDF)



Guidance on the rehabilitation needs of people affected by the impact of the coronavirus pandemic.

Link to guidance on rehabilitation


Primary medical services for care homes - Directions

The Directions state what services GPs must deliver to care home residents during COVID-19.

Primary medical services - enhanced services

LHBs financial entitlements provision - enhanced services

Directions to local health boards on amendments to the general medical services contract.

LHB fiancial entitlements - enhanced services

Coronavirus critical (key) workers: test eligibility

The Welsh Government has provided a list of all critical workers eligible for testing.

Link to key worker test eligibility


Shielding guidance

Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19.

Link to shielding guidance

CMO letter to vulnerable people

Information for people who have been identified as being at a very high risk of severe illness from coronavirus.

Link to CMO Letter

Evaluating the impact of rehabilitation services

Guidance on evaluating the impact of rehabilitation services to help people affected by the impact of COVID-19.

Link to guidance


£470M NHS debt written off

Health Minister, Vaughan Gething, has written-off the £470m owed by NHS organisations in Wales so they can focus on recovering from the COVID-19 pandemic.

Link to announcement


Video consultation extended to pharmacy, optometry and dentistry in Wales

The Health Minister has today (Tuesday 7th July) announced that video consultation services will be extended to dental practices, opticians and community pharmacies. This follows the successful roll-out of the service in primary care, community and secondary care during the coronavirus pandemic

Link to announcement


Immunisation programmes

The Health Minister provides a written statement on the immunisation programmes.

Link to written statement

Regulations: FAQs

What you and businesses can and cannot do during the outbreak and what happens if you break these new laws.

Link to regulations guidance

Coronavirus Workplace Guidance

How to work safely during the COVID-19 pandemic

Guidance on offices and contact centres


Guidance on construction or working outdoors

Social Care Wales

WeCare Wales jobs portal


Social care employers: we want to help address the staff shortages you might be facing right now. To help you find the right people to fill your vacancies and support your business, we’ve created a jobs portal that will list current social care jobs in Wales.


Post your job vacancies on Twitter and include the following details:

  • job title
  • local authority (if the role covers more than one authority, include them all)
  • brief description of the role
  • hashtag: #WeCareWalesJobs (you must include this).





  • Author: ADSS Cymru & Partners
  • Date: 08/07/2020