Care Providers give critical support to the most at-risk citizens in our communities, and the leadership of social care in Wales is proud for your continued commitment and hard work.

This information bulletin should be read in conjunction with the most recent advice from Public Health Wales (PHW) and Welsh Government.

The aim of this briefing is to keep providers informed of the latest updates, provide advice and respond to general enquiries.





Social Care Wales

Peer Support Network – Getting Through Together

Please find attached details of our new online peer support network.  This network is aimed at anyone working in care who has experienced grief, bereavement or loss at work during the pandemic and needs a bit of space to talk about it.  You can connect with others who have had similar experiences, in a confidential space.


This is a partnership between Social Care Wales, Age Cymru, Care Forum Wales and Hospice of the Valleys. 


To find out more or book a place, please contact Asha on

Getting through together network

Welsh Government

Written Statement: Self-Isolation Support Scheme review and recommendations


Julie James MS, Minister for Housing and Local Government

School staff and their employment: coronavirus


Information about school staff and their employment during the coronavirus pandemic.

Schools: coronavirus guidance


Changes to learning and teaching in schools.

Covid infection location


The number of people contracting Covid-19 at specified locations.

Leaving your home and seeing other people: alert level 4


Rules on meeting people outside your home at alert level 4.

Visiting people in private homes: alert level 4


Rules that apply to being in a support bubble and when you can see other people in their homes or yours (alert level 4).

Coronavirus legislation: restrictions on individuals, business and others


Regulations to impose restrictions on individuals, businesses and others to protect public health.

Employees Assistance Programme

The employee assistance programme (EAP) has been in place since 4 December 2021, offering a range of well-being support to those employed in the social care workforce in the private and voluntary sectors in Wales.


The EAP is offered by Care First who employ professionally qualified counsellors and information specialists. They are experienced in helping people deal with all kinds of practical and emotional issues related to well-being, family matters, relationships, debt management, the workplace, and much more.


Further information can be found on the Social Care Wales website.


There is a webinar on the EAP, for all managers in social care from both private and voluntary sectors in Wales. The live event took place on 17 February but you can view the recording by completing the registration details at the following link.

Social Care Wales - Health and Wellbeing Support Resources.



EAP Webinar Recording

Care Inspectorate Wales

Infection, Prevention and Control (IP&C) Webinar Video Covering Message


An Infection, Prevention and Control (IP&C) webinar event was held by Welsh Government and Public Health Wales colleagues on 3 February, aimed primarily at care home providers.  This event gave information about the IP&C template checklist document developed by Welsh Government for providers, summarised key IP&C procedures and included a Q&A session with Welsh Government and PHW colleagues.


A video of the webinar has been produced as a training and information aid for care home providers- this can be viewed on the Welsh Government’s YouTube channel by using the following link


If you do have any specific feedback we would be grateful if you could share it with Paul Lewis in Welsh Government (



  • Author: ADSS Cymru & Partners
  • Date: 24/02/2021