Social Care Providers are playing a critical role in protecting and caring for the most at-risk citizens in our communities. These are challenging times and the leadership of social care in Wales really appreciates everything you are doing to keep people safe.

This document should be read in conjunction with the most recent advice from Public Health Wales (PHW) and Welsh Government.

The aim of this briefing is to keep providers informed of the latest updates, provide advice and respond to general enquiries.





Wales TUC

Wales TUC older workers toolkit launch

What challenges do older workers face in the workplace? How does age impact upon a person’s career, prospects, and dignity at work? What can we do to eliminate ageism and allow older workers to fulfil their potential?

Join our online discussion on Thursday 20 August from 1 to 2pm.

Speakers include Heléna Herklots CBE, Older People’s Commissioner for Wales; Shavanah Taj, Wales TUC General Secretary; and workers with lived experience of the issues facing older people.

Register for event

Support for EU Citizens available through

EU/EEA citizens must apply into the EU Settlement Scheme to live and work in the UK after 1st January 2021. The scheme grants them a legal status that protects their citizen’s rights and enables them to continue accessing welfare services.  If you know of anyone in need of support (a neighbour, a colleague, a friend or a client) our website provides information in 15 languages. Settled provide advice in 8 languages over the phone and have presence on Twitter and Facebook with Forums and Webinars in different languages.


Contact in Wales: Eva Plajerova – 07511 214678 or

Care Home Cymru

Care Home Cwtch evaluation

Improvement Cymru would like your help evaluating Care Home Cwtch, a forum that provides care home managers with opportunities to network and share experiences, improvement ideas and best practice. The evaluation will help support and shape its future. The survey is open until 31 August 2020.

Link to survey

Cymorth Cymru & All Wales Forum

Reconnecting Safely:

Extended households options and Supported Living


Cymorth Cymru & All Wales Forum resources



From the 3rd July individuals living in shared houses have had a right to join up with one other household to increase their social circle.


Being a tenant in a shared house means we all need to try and work together to make sure we can start re-doing the things that matter most to us, including seeing the people we love, but in a way that helps us to care for each other and respect the people we live with and their family and friends.

We need to have really good conversations where we all listen to everyone’s voice and wishes.

We have produced a summary document with the key points discussed, for use by people, providers and families in having these conversations.



Link to guidance


Extended Households


Reconnecting Safely

Social Care Wales

Time for you


‘Time for you’ is new peer support network for managers of domiciliary care services in Wales. 

The network will meet for one hour, every fortnight on Zoom for 12 weeks. Meet ups will have an independent host and you’ll join smaller ‘breakout’ groups to share experiences, discuss any issues you may want advice on, and share tips and ideas. These groups will remain the same over the 12 weeks.


This network is aimed at those with a level 4 or 5 qualification running a domiciliary care service or who have responsibility for managing staff or teams. Get in touch if you’re not sure if this is for you.


The first meet up will be on Thursday, 3 September at 11.30am. To book your place or to find out more, email



WeCare Wales jobs portal


Social care employers: we want to help address the staff shortages you might be facing right now. To help you find the right people to fill your vacancies and support your business, we’ve created a jobs portal that will list current social care jobs in Wales.


Post your job vacancies on Twitter and include the following details:

  • job title
  • local authority (if the role covers more than one authority, include them all)
  • brief description of the role

hashtag: #WeCareWalesJobs (you must include this).





Welsh Government

Updated Public Health Wales guidance for care homes and new Frequently Asked Questions re. 28 day rule

The key changes are:


  • Changes to the advice on isolation from 7 days to 10 days for those who are not in a clinically vulnerable or extremely clinically vulnerable group.
  • Updates to advice on visitors to residential settings, including for children, consistent with the Welsh Government guidance for care home providers on how to enable safe visiting during the coronavirus pandemic.
  • Additional clarification around the admission of people into settings from hospital or elsewhere.
  • Updates on whole home testing and on Test, Trace and Protect.
  • Updates on actions to take when there is a breach of Personal Protective Equipment (PPE).


Public Health Wales has also published revised Frequently Asked Questions to provide additional clarity for care homes services on when an outbreak of COVID-19 will be deemed to have ended

UPDATED (21/08/20)
Link to guidance


Link to FAQs

Introduction of new smoke-free requirements.

Care Sector Update

New smoking legislation is being planned in Wales which will make certain outdoor spaces such as outdoor care settings for children, school grounds, hospital grounds and public playgrounds smoke-free. The new requirements will also impact the care sector, as designated smoking rooms in adult care homes or adult hospices will now include a condition that they are only to be used by residents of those premises.


If you have any comments or feedback on what would help you to implement the requirements please let us know at: by Friday 4 September 2020


Guidance for unpaid carers: coronavirus (COVID-19)

Guidance for those who provide unpaid care for family and friends.

Link to guidance

£4 million funding pot for childcare providers in response to Coronavirus

Funding of over £4 million has been announced today (12 August) by the Welsh Government to support childcare providers affected by COVID-19.

Link to announcement


Optional badges and lanyards to promote ongoing social distancing

All badge/poster templates are available to download along with design guidelines and a comms pack for organisations.

Link to guidance


Volunteering during the coronavirus pandemic

How you can safely help vulnerable people during the coronavirus pandemic.

Link to guidance


COVID-19 testing strategy

Our strategy for testing for COVID-19 in Wales


Link to strategy


Major boost to COVID-19 testing turnaround times in Wales

Health Minister Vaughan Gething has announced nearly £32m to speed up result turnaround times.


Link to announcement


Link to statement


Keeping records of staff, customers, and visitors: test, trace, protect

Guidance issued by the Welsh Ministers under regulation 13 of the Health Protection (Coronavirus Restrictions) (No. 2) (Wales) Regulations 2020.


Link to guidance


Essential travel restriction on public transport to be lifted

The Welsh Government has confirmed the essential travel restriction on public transport will be lifted from Monday, 17 August, opening up trains and buses to more potential passengers.

Link to announcement


Travelling safely (coronavirus): guidance for the public

How to be safe when walking, cycling, and travelling in vehicles or on public transport during the coronavirus pandemic.


Getting food and essential supplies during the coronavirus pandemic

How you can get food and essential supplies if you are shielding, self-isolating or a critical worker.


Link to guidance


Brother Engineering plans to make half a million masks per day

A Swansea based engineering company has adapted its way of working and is now producing surgical masks, creating new jobs and supporting the Welsh Government’s efforts to increase Welsh production of much needed PPE.


Link to guidance


Advice on coronavirus from the Technical Advisory Cell

Information to help ministers respond in the best interests of the Welsh population to the COVID-19 pandemic.


Link to advice


Technical Advisory Cell: summary of advice 14 August 2020

Summary of COVID-19 advice provided to Welsh Ministers on 14 August 2020.


Link to information


Future planning for Coronavirus in Wales

The Coronavirus Control Plan for Wales today (Tuesday 18th) sets out how all partners – including local government, health boards, businesses and the people of Wales - must work together to manage the risks of coronavirus.


Link to announcement


Coronavirus control plan for Wales

The coronavirus control plan for Wales sets out how we will all work together to manage the risks of coronavirus in Wales.


Link to information


Coronavirus (COVID-19) related statistics and research

Latest data and analysis on the effect of coronavirus on society in Wales.


Link to information

Discretionary Assistance Fund (DAF)

The Discretionary Assistance Fund provides 2 types of grant that you do not need to pay back.

  • Author: ADSS Cymru & Partners
  • Date: 19/08/2020