Care Providers give critical support to the most at-risk citizens in our communities, and the leadership of social care in Wales is proud for your continued commitment and hard work.

This information bulletin should be read in conjunction with the most recent advice from Public Health Wales (PHW) and Welsh Government.

The aim of this briefing is to keep providers informed of the latest updates, provide advice and respond to general enquiries.





National Commissioning Board

SCIE – Social Care Institute for Excellence


Free E-learning courses & CPD accredited paid-for courses


Social Care Institute for Excellence have a range of new or updated resources for children's and adult social care staff including free online courses

Free Courses include:

CPD Accredited paid-for courses include:

You can find details of all SCIE e-learning courses here:  e-Learning courses - SCIE

There is also a directory of resources and best practice relating to Covid-19, these can be found here: Coronavirus (COVID-19) advice for social care


Swansea University


Fully funded scholarships available for Welsh public sector employees to advance Value-Based Health and Care understanding



Swansea University has newly launched the Value-Based Health and Care Academy, a hub for world-leading VBHC educational programmes, innovative research and bespoke consultancy services. It is designed to support the successful adoption of VBHC across organisations from Health Systems and Social Care to the Third Sector and the Life-Science Industries.


To support the successful adoption of VBHC, a number of fully funded WG ILA scholarships are available to those working within the Welsh public sector to study a DBAMaster’s or 
short, intensive VBHC course. For more information about the Executive Education programmes and the application process, visit:  Alternatively, contact the VBHC Academy directly on




Developing a volunteering framework for health and social care in Wales

A project is underway to develop a framework to support better Wales wide understanding and planning for volunteering in health and social care.


Please take part in our survey. Participants also have the option of attending one of the regional focus groups in order to engage in more in depth conversation.


Read more about the project, which is a partnership involving WCVA Helpforce Cymru, Bevan Commission, Social Care Wales and Richard Newton Consulting Ltd.  (Cymraeg)  (Saesneg)


Read more about the project

Welsh Government

Reopening children's playgrounds and outdoor play areas: coronavirus


Guidance for those in charge of playgrounds or outdoor play areas to keep children safe during the coronavirus pandemic.


Getting your COVID-19 vaccine


Find out more about the COVID-19 vaccine programme and how the vaccine will be rolled out.


Operational guidance for schools and settings to support limited attendance at alert level 4


How schools and other providers can make their sites safe for staff and learners during limited attendance.


Creating safer public places: coronavirus


Guidance for owners and operators of public places to keep people safe when restrictions are relaxed and urban spaces become busier.


Guidance on protecting people defined on medical grounds as clinically extremely vulnerable from coronavirus (COVID-19) – previously known as ‘shielding’


Information for protecting people defined on medical grounds as extremely vulnerable from COVID-19.


COVID-19 testing strategy


The updated COVID -19 strategy also looks at the role of testing alongside vaccinations.


Notices disapplying changing school session time requirements


Temporarily removes the requirement for governing bodies and local authorities to comply with procedures for changing school session times.


Written Statement: Publication of refreshed COVID-19 Testing Strategy and Community Testing Framework for Wales


Vaughan Gething MS, Minister for Health and Social Services

Face coverings: guidance for public


Face coverings become mandatory in indoor public places across Wales on 14 September.

Written Statement: Education provision for vulnerable learners, children of critical workers and learners who need to complete essential exams or assessments


Kirsty Williams, Minister for Education

Coronavirus control plan: alert levels in Wales


Describes the measures to control coronavirus at 4 alert levels and how the level will be set.


Pledge to support youth with extra £9.4m investment in children and young people mental health services


"I am committed to ensuring support is available for changing mental health needs," says Minister for Mental Health and Wellbeing as more than £9million will be available specifically to support children and young people in Wales.


Care home visiting pods - access to hardship fund and criteria

Claiming reimbursement of costs relating to visiting pod hire under the visiting pod pilot scheme

Visiting pod specification

How to make a claim for a costs of a visiting pod

Claiming additional insurance costs relating to visiting pod hire under the pilot scheme:

  • How to make a claim for insurance
  • Claim form


Employees Assistance Programme

The employee assistance programme (EAP) has been in place since 4 December 2021, offering a range of well-being support to those employed in the social care workforce in the private and voluntary sectors in Wales.


There is a webinar on the EAP, for all managers in social care from both private and voluntary sectors in Wales being held on 17 February 2021 at 3.30pm, you can book a place at the adjacent link.

Further information can be found on the Social Care Wales website



EAP webinar link

Wellbeing support line for health and social care workers

Samaritans has launched a new confidential support line for NHS and social care workers in Wales. Their volunteers are here to support you when you’ve had a tough day, are feeling worried or overwhelmed, or just have a lot on your mind and need to talk it through. Sometimes, a friendly voice, some time to reflect and a listening ear can make all the difference. It’s more important than ever that we look after ourselves and each other.


Call the free confidential support line 0800 484 0555 (Open every day, 7am to 11pm) or the free confidential support line in Welsh 0808 164 2777 (Open every evening, 7pm to 11pm).

Smoke-free laws - 

Changes from 1 March 2021.


Changes apply to:

  • Care Workers

Smoking rooms in adult care homes and adult hospices

New legislation is being introduced on 1 March 2021 which will make more places in Wales smoke-free. To protect more people from harmful second-hand smoke, those working in others homes, such as care workers will be able to work in a smoke-free environment. Only residents and those aged over 18 will be able to use smoking rooms in adult care homes and adult hospices.


Full details of the changes are provided in the Welsh Government guidance.


Section on Dwellings has details on working in others homes and the section on Adult care homes and adult hospices sets out the changes in those settings.



For queries, please contact:

Visits to care homes: updated guidance for providers







An updated version of the guidance, “Visits to care homes: guidance for providers” has been published.


The updated guidance includes additional detail around the use of visiting pods, advice on physical contact (hand holding) during visits, and the use of lateral flow tests in accommodating visitors.

UK Government

UK Government’s Tell Us Once Service – New Video Slideshow


This Tell Us Once video explains simply and compassionately how the Tell Us Once service is there to help bereaved citizens inform many government organisations and public sector pension providers, just once, of a death. 


The video slideshow is less than three minutes long and can be accessed here.  We hope to also add the link to the ‘What to do when someone dies’ page on GOV.UK in due course. 


We’d also encourage you to share the link internally to increase your colleagues’ personal awareness of how it’s there to help them too.


We thank you in advance for supporting this award-winning service.



Reporting a death using the Tell
Us Once service - YouTube


  • Author: ADSS Cymru & Partners
  • Date: 03/02/2021